Política de envío

Shipping Policy

At Voltek, we ship our products to selected countries across Europe from our base in Almassora, Castellón, Spain.

Order Processing

Orders are processed within 1–3 business days (Monday to Friday, excluding public holidays).

Shipping Origin

Orders are dispatched from our logistics network. Dispatch origin may vary depending on product availability and destination.

Destination Countries

We currently ship to the following 17 countries:

Austria · Belgium · France · Germany · Hungary · Ireland · Italy · Monaco · Netherlands · Poland · Portugal · Romania · Slovakia · Slovenia · Spain · United Kingdom · Andorra

If your country is not on this list, we are unable to fulfil your order at this time. If you are unsure, please contact us before placing your order.

Estimated Delivery Time

Estimated delivery time is 3–10 business days from the date of dispatch, depending on your location. Delivery times are estimates and are not guaranteed.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information. All orders include tracking.

Delays

Delays may occur due to high demand, logistics issues, customs processing, or other factors beyond our control.

Incorrect Address

Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided at checkout.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost, please contact us at support@getvoltek.com.

Contact

Voltek
Calle Boqueras 349, 12550 Almassora, Castellón, Spain
Email: support@getvoltek.com
Phone: +34 662 027 683