Política de privacidad
Privacy Policy
Last updated: August 2026
At Voltek, we respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable European data protection laws.
1. Who We Are
Voltek
Calle Boqueras 349, 12550 Almassora, Castellón, Spain
Email: support@getvoltek.com
Phone: +34 662 027 683
2. What Data We Collect
We collect personal data necessary to process your orders and provide our services, including: name, delivery address, email address, phone number, and payment information.
3. How We Use Your Data
Your data is used exclusively for:
- Processing and fulfilling your orders
- Customer support and communications
- Fraud prevention and security
- Improving our store and services
- Complying with legal obligations
4. Third-Party Service Providers
We share your data only with the third-party providers strictly necessary to operate our store. These providers are only given the data they need to perform their specific service and are not permitted to use it for other purposes. Our current providers include:
- Shopify Inc. — e-commerce platform and infrastructure (data may be processed in the USA; Shopify is certified under applicable data transfer frameworks)
- Payment processors — to handle transactions securely (e.g. Shopify Payments, PayPal, Klarna)
- CJdropshipping / DSers — order fulfilment and logistics providers
- Judge.me — product review platform (collects reviewer name and email for review requests)
- Google & YouTube (Google LLC) — advertising, analytics, and Google Merchant Center integration
- Facebook & Instagram (Meta Platforms) — advertising and social commerce integration
- TikTok — advertising and social commerce integration
- Avada Cookie Consent — cookie consent management and GDPR compliance banner
- Translate & Adapt (Shopify) — multilingual storefront content
- MIDA Fraud IP Blocker — fraud prevention and IP-based security
5. Cookies
Our store uses cookies to ensure functionality, improve your experience, and support our advertising and analytics integrations. You can manage your cookie preferences through the consent banner displayed on your first visit.
6. International Data Transfers
Some of our service providers are based outside the European Economic Area (EEA). Where this is the case, we ensure that appropriate safeguards are in place in accordance with GDPR requirements.
7. Your Rights
Under GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Request portability of your data
- Lodge a complaint with your national data protection authority
To exercise any of these rights, contact us at: support@getvoltek.com
8. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.
9. Contact
For any privacy-related questions or requests:
Voltek
Calle Boqueras 349, 12550 Almassora, Castellón, Spain
Email: support@getvoltek.com
Phone: +34 662 027 683