Shipping policy
Shipping Policy
At Voltek, we ship our products to selected countries across Europe from our base in Almassora, Castellón, Spain.
Order Processing
Orders are processed within 1–3 business days (Monday to Friday, excluding public holidays).
Shipping Origin
Orders are dispatched from our logistics network. Dispatch origin may vary depending on product availability and destination.
Destination Countries
We currently ship to the following 17 countries:
Austria · Belgium · France · Germany · Hungary · Ireland · Italy · Monaco · Netherlands · Poland · Portugal · Romania · Slovakia · Slovenia · Spain · United Kingdom · Andorra
If your country is not on this list, we are unable to fulfil your order at this time. If you are unsure, please contact us before placing your order.
Estimated Delivery Time
Estimated delivery time is 3–10 business days from the date of dispatch, depending on your location. Delivery times are estimates and are not guaranteed.
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. All orders include tracking.
Delays
Delays may occur due to high demand, logistics issues, customs processing, or other factors beyond our control.
Incorrect Address
Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided at checkout.
Lost or Delayed Packages
If your package is significantly delayed or appears to be lost, please contact us at support@getvoltek.com.
Contact
Voltek
Calle Boqueras 349, 12550 Almassora, Castellón, Spain
Email: support@getvoltek.com
Phone: +34 662 027 683